Help and Resource Center

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General

When will the yacht set sail?

What steps should guests with specific health or medical requirements take prior to their voyage?

Are there any vaccination or testing requirements for guests?

What’s the minimum age requirement to sail?

Do you offer Travel Protection insurance?

Should I use my Travel Professional to book?

What is included in the voyage fare?

What is not included in the voyage fare?

What is the policy on gratuities and tipping?

Are there charges for extra guests?

What are the age and capacity guidelines for the sleeper sofa?

What is a PA Studio?

What are the accepted payment methods for securing reservations?

What happens if I join a waitlist for a fully booked voyage?

What travel documents are required for boarding the yacht?

Is there the option to book air via Four Seasons Yachts?

Can I book a transfer from the airport to the cruise terminal?

What is the policy regarding pregnant guests?

What Wi-Fi speed can I expect during my voyage?

Does the Yacht cater to specific dietary needs such as kosher, halal, or allergen-free diets?

How many treatment rooms does the Spa offer, and do you have a couples treatment room?

What facilities are available at the Salon?

Is there a Medical Center on board the yacht?

Can I bring a service animal on board?

Is there a dedicated space for children?

What type of programming will be available?

Is there a teens program?

What type of Medical Services are available on the Yacht?