Help and Resource Center

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General

When will the yacht set sail?

Should I use my Travel Professional to book?

What are the accepted payment methods for securing reservations?

What happens if I join a waitlist for a fully booked voyage?

What's the minimum age requirement to sail?

What is the policy regarding pregnant guests?

What steps should guests with specific health or medical requirements take prior to their voyage?

What is a PA studio?

Can I arrange for a pre-programmed set of dining reservations through the concierge before my voyage begins?

How much should guests expect to spend on food and beverage per day?

Can the yacht accommodate special dietary needs or requests?

What kind of Kosher dining options are available on the yacht?

Is In-Suite Dining available 24/7 during the voyage?

Is dining complimentary for children?

What are the dining options if my child is over the age of five?

What is the average price of a meal from the children's menu for children aged 6-12?

Can guests bring their own bottles of wine or spirits onboard?

Can the yacht arrange special dining experiences for occasions like anniversaries or birthdays?

What is included in the voyage fare?

What is not included in the voyage fare?

What is the policy on gratuities and tipping?

What is the cancellation policy?

Are there charges for extra guests?

What are the age and capacity guidelines for the sleeper sofa?

What travel documents are required for boarding the yacht?

Is there the option to book air via Four Seasons Yachts?

Can I book a transfer from the airport to the cruise terminal?

Are there any vaccination or testing requirements for guests?

What is the dress code onboard?

Are laundry services available onboard?

Does the Yacht cater to specific dietary needs such as kosher, halal, or allergen-free diets?

What Wi-Fi speed can I expect during my voyage?

How many treatment rooms does the Spa offer, and do you have a couples treatment room?

What facilities are available at the Salon?

Is there a dedicated space for children?

What type of programming will be available for children?

Is there a teens program?

Can I bring a service animal on board?

Is there a Medical Center on board the yacht?

What type of Medical Services are available on the Yacht?